Frequently Asked Questions

I have bought your Leaps & Bounds dry food for the first time. How should I transition my pet to Leaps & Bounds?

If feeding Leaps and Bounds for the first time mix increasing amounts of the new food whilst decreasing the old food over a period of 7 to 10 days.

DAY 1-3: 25% Leaps and Bounds, 75% existing diet
DAY 4-6: 50% Leaps and Bounds, 50% existing diet
DAY 7-9: 75% Leaps and Bounds, 25% existing diet
DAY 10: 100% Leaps and Bounds

Ensure your pet always has fresh, clean water

How often should I feed my dog or cat?

We recommend feeding your pet twice daily. Studies have shown that feeding more than once a day may help to prevent bloat, which is more likely to occur if a pet digests excessive amounts of food or water in one sitting. We suggest talking with your veterinarian to determine the best feeding schedule for your pet, if you are unsure.

Are Leaps & Bounds complete and balanced for every day feeding?

Yes, all Leaps & Bounds products are complete and balanced for everyday feeding, which means you don’t need to add any extra supplements unless specifically recommended by your veterinarian.

Depending on what life stage your dog/cat is currently in. Leaps & Bounds Adult Dog & Cat foods are formulated to meet the nutritional levels established by the AAFCO dog/cat food nutrients profile for maintenance. Leaps & Bounds Puppy & Kitten foods are formulated to meet the nutritional levels established by the AAFCO puppy/kitten food nutrients profile for growth.

How should I store and handle Leaps & Bounds products?

Always keep Leaps & Bounds dry products tightly sealed & store in a dry, cool place, away from heat, direct sunlight and/or humidity.
Always keep Leaps & Bounds wet products refrigerated once opened.
Always store Leaps & Bounds chilled products refrigerated, below 40C.
For Leaps & Bounds frozen products, always keep patties in a freezer until required for thawing. Prior to feeding, place frozen patties inside refrigerator and allow time to defrost. Standard safe hygiene practices should be followed at all times when handling meat and raw food. Use a clean knife and clean the counter or any other surfaces or utensils it has come into contact with. Wash your hands with hot soapy water and dry thoroughly immediately after contact.

Is Leaps & Bounds natural?

The Leaps & Bounds range is 100% natural, with added vitamins and minerals, with no artificial colours, flavours or preservatives.

Is Leaps & Bounds Made in Australia?

Leaps & Bounds Dog Foods are manufactured in Australia. Leaps & Bounds Cat Foods are manufactured in Australia and Thailand.

Why is there sometimes variation in colour of the kibble?

As we do not use artificial colourings, flavours or preservatives in our foods the final colour will vary according to the colour of the raw ingredients. The ingredient listing and nutritional value in every bag remains the same, regardless of the colour.

How do I prepare and serve Leaps & Bounds frozen patties?

All patties are frozen and are individually sealed in easy-open pouches to make meal times easy. Prior to feeding, move frozen patties from freezer into the refrigerator and allow time to defrost. Once thawed, feed to your pet and allow them up to 30 minutes to eat. Any uneaten food should be discarded. No cooking required, ready to eat. Patties should not be frozen again once thawed.

When should I start feeding my pet a Senior diet?

Breed Size Weight Adult Senior
Small < 10kg 12 months 7 years
Medium 10 – 25kg 12 months 7 years
Large 25 – 40kg 18 months 6 years
Giant > 40kg 24 months 5 years
Cats 4.5kg 12 months 7 years


Leaps & Bounds Mature Dog Food is formulated at just 290 Kcal/100g (23% Protein/ 9% fat) making it ideal for older dogs with lower levels of activity.

For further info, please click here

What if my pet has a sensitive tummy or skin allergies?

Some dogs can be allergic to corn, wheat, and other common grains, which can cause digestive and/or skin issues. Grain free foods often contain fewer ingredients that are known allergens. Grain free foods can also mimic a natural diet more closely – the kind your pet would eat in the wild. We recommend trying out our Leaps & Bounds Grain Free range which is available in several options. If the symptoms persist, please go to your veterinarian.

What is prebiotics and why is it included in your foods?

Prebiotics are plant-based fibres that fertilize the microbiota already living in your pet’s lower gut. Prebiotics such as beet pulp, soybeans & chicory root can be found in our foods. Prebiotic is said to improve the bacterial mix in your pet’s lower gut, which will assist in improving your pet’s regularity as well as boosted immunity & digestive health.

What if my pet does not like Leaps & Bounds?

All Leaps & Bounds products have a ‘No Risk 100% Satisfaction Money Back Guarantee’ at Petbarn & City Farmers Stores.

It is important when trying new pet food, that you introduce the food gradually to your pets’ diet. However, if you find that your pet does not take to Leaps & Bounds food, please return the bag of pet food within 30 days of purchase and your purchase will be refunded. It does not matter how much food is left in the bag.